Ashland Corporate

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Global Supply Base Quality - Senior Manager

Global Supply Base Quality - Senior Manager

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Ashland LLC has an exciting opportunity for a Global Supply Base Quality - Senior Manager.


**This position can be in either Bridgewater, NJ or Wilmington, DE


The Incumbent is responsible for developing, managing and providing global oversight to Ashland’s global supplier quality management program. Additionally, they will work with Regional and Site Purchasing and Quality members to implement a consistent global program for Ashland’s supply base: raw material suppliers (ingredient and packaging), tollers, and external service providers such as laboratory services, warehouses, transportation carriers, third party audit providers, and cleaning service providers.


All suppliers are reviewed on a risk based approach on their importance to its product safety, quality, geographic source/origin and importance to the business.


• Establish a global supplier quality management program that can be consistently implemented throughout all of Ashland.
• Develop and implement Supplier Quality Expectations to include Ashland’s Global Code of Ethics and Responsible Care.
• Develop a risk matrix (risk assessment tool) that provides the risk ranking of each supplier.
• Develop appropriate scored supplier audit checklist that can be utilized to evaluate suppliers.
• Train personnel and/or contracted third party auditors in the use of the checklist.
• Determine the requirements for third party audit companies.
• Coordinate audits conducted by third party audit companies.
• Determine the supplier audit frequency based on its risk ranking.
• Work with Global Purchasing and Quality team members in developing a comprehensive set of metrics to measure the performance of the suppliers.
• Work with R&D, Product Regulatory and Quality to develop validation or qualification schemes when introducing new critical suppliers or new products or processes to existing suppliers.
• To ensure management of change associated with suppliers and supply base materials are properly documented and controlled.
• Routinely measure, trend and report critical supplier quality performance. Monitor supplier complaints and the costs associated with poor quality per supplier.

• Where appropriate, conduct audit or shadow audit at critical suppliers.
• Where required work with critical suppliers to upgrade their quality management systems to meet ASI requirements.
• Provide problem solving support on supplier quality related issues and risk mitigation strategies e.g. setting up quality agreements.
• Provide leadership and foster collaborative team environment that provides an open exchange of ideas with the supplier management stakeholders e.g. Purchasing, Manufacturing, Supply Chain, R&D, Regulatory, Quality and other functions to drive continual improvement.



• Strong knowledge of elements contained within Quality Management Systems used by Pharmaceutical, Cosmetic, Personal Care and/or Food manufacturing industries.
• Knowledge of inspection and testing programs for incoming materials, intermediates to finished goods preferred.
• Statistical and Process Capability Knowledge – Understands variance, correlation, metrology, control charts, Cpk, DOE, process mapping and analysis and validation
• Problem solving skills – Root Cause Analysis methodology, Lean Six Sigma Principles
• Project Management – Able to provide problem solving and project management abilities to lead or participate in continuous improvements in product quality, cGMP compliance and the Quality Management System
• Financial and Statistical knowledge and aptitude - Ability to interpret and analyze statistical data, information and financial reports. Understand financial statements, costing methodologies and various methods of cost/benefit analysis
• Business knowledge and acumen - Understand the drivers that impact performance and growth of a business
• Regulatory Compliance Knowledge – Understanding of and ability to work within various agencies involving local, state and federal safety, environmental, quality and financial regulations, standards and laws as required
• Communication Skills – Able to clearly and effectively communicate verbal and written appropriate to the audience. Able to deliver information in a formalized and group setting. Able to translate complicated and/or technical information in a simplified format that can be easily understood.
• Employee and Labor Relations – Experienced in both a unionized and non-unionized environment. Knowledgeable of collective bargaining agreements and informal and formal grievance procedures.
• Computer Skills - Working knowledge of current software systems, i.e. SAP, LIMS, Microsoft Office (Word, Excel, PowerPoint) and Lotus notes



• Planning and Organizing - Ability to plan, prioritize, and organize work effectively to produce measurable results. Define objectives and integrate into the organization quickly and smoothly
• Problem solving - Demonstrate a problem-solving approach when faced with challenging or difficult situations
• Adaptability and Change Oriented - Ability to adapt rapidly but with cost efficiently to changes in the business. Reads the environment and proactively adjusts course, matching the scale of change with the timing requirements and priorities. Able to deal with ambiguity
• Conflict resolution – ability to manage difficult and emotional situations effectively and patiently. Contribute to the resolution of workplace conflict
• Team Development - Models a team orientation that seeks to build better solutions by leveraging diversity of thought, experience and capability in team composition and resulting decisions
• Listening - Listens to identify unmet needs; suspends judgment to appreciate new ways of thinking; clarifies vague notions of others to make them more concrete and actionable
• Coaching - Develops others by hiring exceptional talent, setting clear and measurable expectations, providing candid feedback, and confronting productively to improve the probability of achieving desired outcomes
• Bottom-Line Orientation – Focuses on results/outcomes and the need for organizational activity to connect to a bottom-line result; exhibits a scarcity mentality, believing there is glory in doing more with less, every year
• Strategic Focus and Agility - Sees ahead clearly focusing on the ‘big picture.’ Can anticipate future consequences and trends accurately. Has broad knowledge and perspective. Can articulately paint credible pictures and visions of possibilities and likelihoods, and can create competitive and breakthrough strategies and plans
• People Development – Encourage and practice employee and self development. Demonstrate ability to motivate others to meet common goals.



**This job is based on a ladder structure and the job level (salary) will be determined by the quantity and quality of your experience.



• B.S. Degree in Chemistry or Chemical Engineering (MS preferred) or a related discipline
• A minimum of 10 years of experience within the Quality/Technical/Regulatory function in a specialty chemical, food additive or pharmaceutical manufacturing facility
• Minimum of 2 years supervisory experience leading, influencing, building and developing a diverse and cross-functional team across various levels and skill sets
• Manufacturing operations and laboratory experience preferred
• Experience with internal and external quality auditing
• Experience working within and complying with IPEC, USP, EFFCI, Exipact, GFSI (FSSC 22000) and ISO 9001 certification programs preferred
• Applicants must be authorized to work in the United States


TO APPLY FOR THIS POSITION, please select the Apply button. If no Apply button is provided, please visit Ashland's Career Center. Once there, enter job number 2018-7018 in the Keyword Search field to find this posting and apply on-line.


NOTE:  We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have a signed recruiting agreement in place to fill a specific position.


Ashland Global Holdings Inc. (NYSE: ASH) is a premier global specialty chemicals company serving customers in a wide range of consumer and industrial markets, including adhesives, architectural coatings, automotive, construction, energy, food and beverage, personal care and pharmaceutical. At Ashland, we are 6,000 passionate, tenacious solvers - from renowned scientists and research chemists to talented engineers and plant operators - who thrive on developing practical, innovative and elegant solutions to complex problems for customers in more than 100 countries. Ashland also maintains a controlling interest in Valvoline Inc. (NYSE: VVV), a premium consumer-branded lubricant supplier. Visit to learn more.


Ashland. always solving


We are passionate, tenacious, solvers who thrive on developing practical, innovative and elegant solutions to complex problems in applied chemistry, always pushing the boundaries of what’s possible, and advancing the competitiveness of our customers across diverse industries.


Our people—molecular scientists, chemists, process engineers, logisticians, research scientists, economists, analysts, compliance auditors, salespeople, safety experts and more—are distinguished by their ability to create and apply specialized chemistry in ways that enable customers to amplify the efficacy, refine the usability, add to the allure, ensure the integrity, and improve the profitability of their products and applications.


The Ashland Way


Our vision, mission, way and values are the foundation for what makes Ashland, Ashland. What we aspire to accomplish, how we work every day toward that vision, and the way that we do things are what give substance to the promises we make to each other, customers and investors.


Our vision is to make a better world by providing creative solutions through the application of specialty ingredients and materials.


Our mission is to develop practical, innovative, and elegant solutions to complex problems in applied chemistry, always pushing the boundaries of what’s possible, and advancing the competitiveness of our customers across diverse industries.


Our way is to respect, protect, and advance the people we work with, companies we serve, shareholders who invest in our future, communities we’re a part of, and planet we share.


Ashland is proud to be an Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Gender Identity/Sexual Orientation. 

Ashland is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


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