Ashland Corporate

Returning Candidate?

Technical Service Manager

Technical Service Manager

Requisition # 
# of Openings 
Job Locations 
Job Post Information* :  

More information about this job


Ashland is currently searching for a Technical Service Leader for Ashland Industrial Specialties Packaging and Converting business. 



The Leader is responsible for a specialty technical service team focusing on key processes and application areas. Those areas include coating and converting, top coats, overprint varnishes, primers, cohesives, laminating adhesives and pressure sensitive adhesives in applications in the flexible packaging, narrow web label, graphics, tapes, medical and specialty film markets.  Position reports to P&C Sales Director.


Key Responsibilities

  • Drive towards zero incident culture internally and externally.
  • Executes technical service strategies that support business strategy and drive business growth. Aligned with sales team on maintaining current business and closing new opportunities.
  • Support customers with product recommendations, customer seminars and training. Lead troubleshooting and complaint resolution initiatives. Lead field trials with current and new products.
  • Develop and build effective relationships at customers especially with technical counterparts.
  • Support new product development and commercialization.
  • Build and leverage technical service team expertise to demonstrate value to the customer and competitor differentiation.
  • Develop application and end use expertise.
  • Supports geographic expansion strategy through product line training and technology transfer.
  • Leads a team of 10-11 direct reports. Uses performance feedback and career development to optimize individual and team performance.
  • Represents Ashland within key industry associations and trade organizations.
  • Collaborates with fellow technical and commercial employees to form a cohesive, global, customer –focused team.
  • Position will require approximately 40 – 50% travel.

**This position is located in Dublin, OH.

**This job is based on a ladder structure and the job level (salary) will be determined by the quantity and quality of your experience.


Required Qualifications:

  • Degree in Chemistry, Polymer Science or Chemical engineering. 
  • 5 + years of industrial product development/management or technical service experience in the field of adhesives.
  • Strong leadership with teams and sales ability-ability to lead a team of 11
  • A significant record of accomplishment demonstrated by delivering business growth, internal and external awards, and career advancement.
  • Strong business acumen.
  • Ability to work with commercial partners to develop and execute business growth strategy.
  • Excellent written and oral communications skills
  • Ability to develop and lead a high performance team.
  • Ability to effectively prioritize and manage multiple projects
  • Enthusiastic, highly motivated, and results oriented.
  • Must be a team player that can collaborate effectively within a global organization.
  • Ability to interface and build strong relationships with customers.
  • Must be eligible to work in US


TO APPLY FOR THIS POSITION, please select the Apply button. If no Apply button is provided, please visit Ashland's Career Center. Once there, enter job number 2017-6991 in the Keyword Search field to find this posting and apply on-line.


NOTE:  We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have a signed recruiting agreement in place to fill a specific position.


Ashland Global Holdings Inc. (NYSE: ASH) is a premier global specialty chemicals company serving customers in a wide range of consumer and industrial markets, including adhesives, architectural coatings, automotive, construction, energy, food and beverage, personal care and pharmaceutical. At Ashland, we are 6,000 passionate, tenacious solvers - from renowned scientists and research chemists to talented engineers and plant operators - who thrive on developing practical, innovative and elegant solutions to complex problems for customers in more than 100 countries. Ashland also maintains a controlling interest in Valvoline Inc. (NYSE: VVV), a premium consumer-branded lubricant supplier. Visit to learn more.


Ashland. always solving


We are passionate, tenacious, solvers who thrive on developing practical, innovative and elegant solutions to complex problems in applied chemistry, always pushing the boundaries of what’s possible, and advancing the competitiveness of our customers across diverse industries.


Our people—molecular scientists, chemists, process engineers, logisticians, research scientists, economists, analysts, compliance auditors, salespeople, safety experts and more—are distinguished by their ability to create and apply specialized chemistry in ways that enable customers to amplify the efficacy, refine the usability, add to the allure, ensure the integrity, and improve the profitability of their products and applications.


The Ashland Way


Our vision, mission, way and values are the foundation for what makes Ashland, Ashland. What we aspire to accomplish, how we work every day toward that vision, and the way that we do things are what give substance to the promises we make to each other, customers and investors.


Our vision is to make a better world by providing creative solutions through the application of specialty ingredients and materials.


Our mission is to develop practical, innovative, and elegant solutions to complex problems in applied chemistry, always pushing the boundaries of what’s possible, and advancing the competitiveness of our customers across diverse industries.


Our way is to respect, protect, and advance the people we work with, companies we serve, shareholders who invest in our future, communities we’re a part of, and planet we share.


Ashland is proud to be an Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Gender Identity/Sexual Orientation. 

Ashland is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


Share on your newsfeed