Ashland Corporate

Returning Candidate?

Manager Quality & Process Improvement

Manager Quality & Process Improvement

Requisition # 
# of Openings 
Job Locations 
Job Post Information* :  

More information about this job


Ashland LLC has an exciting and challenging opportunity for a Manager of Quality and Process Improvement at our plant located in Jacksonville, AR.


The Manager of Quality and Process Improvement at our Jacksonville, AR Performance Material location will ensure that the plant is in full compliance with existing International Quality Standards that commensurate with the responsibilities of the facility. Develops implements and maintains policies, procedures, instructions, and programs designed to minimize deficiencies, ensure compliance, minimize customer complaints, and operate the quality system at the lowest possible cost. Additionally, they will be responsible for the review of new and proposed quality related activities and interpreting the potential impact on operations, procedures, facilities, and reporting requirements.


Additional responsibilities include but not limited to the following:


Support Ashland’s Responsible Care Goals

  • Maintain a safe work environment by participating in plant safety programs.
  • Ensure safety procedures are followed at all times.
  • Support plant environmental compliance.


  • Supervise five Lab Technicians.
  • Provide a lab atmosphere that promotes two-way communication and a positive work environment.
  • Comply with and enforce all company and plant policies and procedures.
  • Perform employee appraisals and reviews.
  • Ensure technicians properly document and maintain time sheets, attendance records, batch records, production paperwork and raw material COA's.
  • Ensure Laboratory Technicians properly organize and direct work to ensure timely completion of the posted production schedule.

Quality Management System

  • Manage all aspects of Quality Management System.
  • Maintain ISO Lead Auditor certification.
  • Train internal auditors, plan internal audits, and lead management reviews.
  • Review/update technical and quality procedures.
  • Support lab operations through ordering lab supplies, maintaining instruments, and assuring timely equipment calibrations.
  • Lead new product and raw material reviews. Manage MOC process for New and Transferred products.
  • Investigate plant related quality incidents through use of root cause analysis and corrective and preventative actions.
  • Monitor and prepare responses related to customer complaints.
  • Prepare monthly internal production and report plant quality metrics.
  • Record and investigate internal product quality concerns.
  • Track non-conforming material dispositions in the plant.
  • Prepare presentations for customer data reviews.
  • Maintain and drive implementation of the Quality Tactical plan

Plant Production

  • Work with the Plant and Operations Manager to ensure product specifications are met in a timely manner.
  • Provide technical support for plant networking.
  • Support production’s use of the plants distributive control system, DeltaV.
  • Create new product recipes, procedures, and troubleshoot programming and equipment.
  • Create, update, and maintain bills of materials, production versions, and master recipes in SAP.
  • Update and maintain Ashland’s plant process exploring software, Aspen.
  • Identify and manage the implementation of continuous improvement projects.
  • Preferably certified to lead Process Hazard Analysis teams, complete hot work/confined space permits, six-sigma, 5-S, and willing to participate on the Ashland travel ISO audit team.




  • BS Degree in Chemical Engineering
  • 3-5 plus years of Project Management experience is a plus
  • Specialized technical quality training, SPC/SQC and root cause analysis experience preferred
  • In depth knowledge of International Quality Standards preferred
  • DeltaV experience a plus
  • Analytical Laboratory experience a plus
  • Demonstrated ability to work well with others across all levels
  • Strong written and verbal communication skills
  • Proven leadership capability
  • Demonstrated troubleshooting and problem-solving skills
  • Strong ability to influence
  • SAP experience preferred
  • Ability to travel up to 20%
  • Applicants must be authorized to work in the United States

TO APPLY FOR THIS POSITION, please select the Apply button. If no Apply button is provided, please visit Ashland's Career Center. Once there, enter job number 2017-6946 in the Keyword Search field to find this posting and apply on-line.


NOTE:  We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have a signed recruiting agreement in place to fill a specific position.


Ashland Global Holdings Inc. (NYSE: ASH) is a premier global specialty chemicals company serving customers in a wide range of consumer and industrial markets, including adhesives, architectural coatings, automotive, construction, energy, food and beverage, personal care and pharmaceutical. At Ashland, we are 6,000 passionate, tenacious solvers - from renowned scientists and research chemists to talented engineers and plant operators - who thrive on developing practical, innovative and elegant solutions to complex problems for customers in more than 100 countries. Ashland also maintains a controlling interest in Valvoline Inc. (NYSE: VVV), a premium consumer-branded lubricant supplier. Visit to learn more.


Ashland. always solving


We are passionate, tenacious, solvers who thrive on developing practical, innovative and elegant solutions to complex problems in applied chemistry, always pushing the boundaries of what’s possible, and advancing the competitiveness of our customers across diverse industries.


Our people—molecular scientists, chemists, process engineers, logisticians, research scientists, economists, analysts, compliance auditors, salespeople, safety experts and more—are distinguished by their ability to create and apply specialized chemistry in ways that enable customers to amplify the efficacy, refine the usability, add to the allure, ensure the integrity, and improve the profitability of their products and applications.


The Ashland Way


Our vision, mission, way and values are the foundation for what makes Ashland, Ashland. What we aspire to accomplish, how we work every day toward that vision, and the way that we do things are what give substance to the promises we make to each other, customers and investors.


Our vision is to make a better world by providing creative solutions through the application of specialty ingredients and materials.


Our mission is to develop practical, innovative, and elegant solutions to complex problems in applied chemistry, always pushing the boundaries of what’s possible, and advancing the competitiveness of our customers across diverse industries.


Our way is to respect, protect, and advance the people we work with, companies we serve, shareholders who invest in our future, communities we’re a part of, and planet we share.


Ashland is proud to be an Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Gender Identity/Sexual Orientation. 

Ashland is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


Share on your newsfeed